To make sure ROI can access your Salesforce.com account without security restrictions, you will need to whitelist our IP address as a Trusted IP Range. In Salesforce.com, follow this click path to make this change:

Your Name > Setup > Administration Setup > Security Controls > Network Access > New

    1. Click “New”

    2. Enter the following IP Address in both the “Start IP Address” field and in the "End IP Address": 54.209.10.17 (ROI-AWS Production Database Server)

    3. Repeat the step above to whitelist this second IP address: 54.209.62.64 (ROI-AWS Production UI Server) and this third IP address: 198.91.76.44 - 198.91.76.47 (ROI Axia Office IP Address Range)

    4. Click “Save”

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